Store architecture
Catalogue structure, filtering and search designed from keyword and customer research — not guesswork.
The approach
Built for baskets, not just browsers
Most ecommerce projects fail in the last thirty seconds — the checkout. So that's where we start. Payment methods your customers already trust (FPX, GrabPay, Touch 'n Go, cards), shipping rates that calculate honestly, and forms that never ask the same question twice.
From there we work backwards through the funnel: product pages that answer objections, category architecture that mirrors how people search, and merchandising tools your team can run without a developer on speed dial.
What's included
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From catalogue to courier
Payments & shipping
FPX, major e-wallets and card gateways wired in, with courier integrations and honest, transparent shipping logic.
Conversion-led design
Product and checkout templates informed by our CRO practice, tested on real devices before launch.
Operations & growth
Order workflow setup, email automation, analytics dashboards and training for the team who will run the store daily.
Good fit if
Is this the right service for you?
- You're moving beyond marketplaces and want margin and customer data of your own.
- Your current store converts below 1% and you suspect the platform — or the checkout — is the culprit.
- You need local payment and delivery options that overseas templates simply don't handle well.
- You're scaling and the store needs to integrate with inventory, accounting or a 3PL.
Typical project shape
Investment: RM35,000 – RM120,000 depending on catalogue size and integrations.
Timeline: ten to sixteen weeks from kick-off to first order.
Platforms: we recommend per project — never the other way around.
After launch: optional growth retainer for merchandising, CRO and campaign landing pages.
Let's talk about your store's numbers
Bring your conversion rate, average order value and traffic. We'll show you where the biggest wins are hiding before you commit to anything.
Start the conversation