These terms cover two things: your use of this website, and the standard conditions under which Spektra Digital Sdn. Bhd. (registration number 202101034856 (1429807-K), “Spektra”) provides its services. Individual projects are always governed by a signed proposal; where a proposal and these terms differ, the proposal prevails.
1. Using this website
The content of this site is provided for general information about our studio and services. You may browse, link to and quote it with attribution. You may not scrape it at scale, reproduce substantial parts commercially, or attempt to disrupt its operation. We aim for accuracy but do not warrant that every figure or description is free of error, and we may change content at any time without notice.
2. Portfolio and case results
Results quoted in our case studies are genuine measurements from the projects described. They illustrate what has been achieved for specific clients in specific circumstances and are not a promise of equivalent outcomes for your project.
3. Proposals and engagement
Work begins when you accept a written proposal and pay the deposit stated in it (typically 40% of the fixed fee). Proposals are valid for 30 days from issue. The proposal defines scope, deliverables, timeline, fees and any project-specific terms.
4. Client responsibilities
Timelines in proposals assume you provide content, feedback and approvals within the windows agreed at kick-off. Where inputs are delayed by more than ten working days, we may re-baseline the schedule and, for pauses beyond thirty days, charge a restart fee of 5% of the remaining project value.
5. Revisions and scope changes
Each design stage includes the number of revision rounds stated in the proposal. Requests outside the agreed scope are always possible — we quote them as a change order before any additional work begins. Nothing is billed that you have not approved in writing.
6. Fees and payment
Invoices are payable within 14 days in Malaysian Ringgit unless the proposal states otherwise. We may suspend work on accounts more than 21 days overdue after written notice. Deposits are non-refundable once discovery work has commenced, except as set out in our Return & Refund Policy.
7. Intellectual property
Upon full payment, you own the final deliverables: the website, its design and its content created for you. We retain ownership of our pre-existing tools, frameworks and know-how, licensed to you perpetually for use within the deliverables. We may display the finished work in our portfolio unless you request otherwise in writing before launch.
8. Warranties and liability
We warrant that deliverables will materially conform to the proposal for 60 days after launch and will fix non-conformities at no charge in that window. Beyond that, to the maximum extent permitted by Malaysian law, our total liability under any engagement is capped at the fees paid for that engagement, and neither party is liable for indirect or consequential loss. Nothing in these terms excludes liability that cannot lawfully be excluded.
9. Confidentiality
Each party keeps the other's non-public information confidential and uses it only for the engagement. This survives project completion for five years. We are happy to sign your NDA before a discovery call.
10. Termination
Either party may end an engagement with 14 days' written notice. You pay for work completed to the date of termination, plus committed third-party costs; we hand over all completed and in-progress deliverables that have been paid for.
11. Governing law
These terms and all engagements are governed by the laws of Malaysia, and the courts of Kuala Lumpur have exclusive jurisdiction, after both parties have first attempted good-faith resolution and, if needed, mediation.
12. Contact
Questions about these terms: [email protected] or +60 3-2716 5488.